We know that embarking on a tile installation project can raise a lot of questions. Whether you’re wondering about the types of materials we recommend, the installation process, or what to expect during the project, we’re here to help.
Please have a general idea of the spaces you'd like tiled, along with any inspiration photos or preferences. Access to the areas for measurement is important, and if plans or drawings are available, have those ready too.
Our detailed estimate includes labor, tile quantities, setting materials, and notes on prep work or specialty items. If your project scope hasn’t changed, the quantities listed can be used to place your tile order.
Yes. While we don’t sell tile directly, we’re happy to recommend trusted local suppliers in Chattanooga. If your tile is sourced locally, we can often pick up and deliver it as part of the service.
We recommend at least 10% overage for pattern layouts, cutting waste, breakage, and future repairs. This is a standard practice to help prevent delays or mismatches.
We’ll schedule your project based on current availability and material readiness. Once a start date is confirmed, we’ll guide you through what to expect during installation.
Yes. To ensure quality and safety, we ask that the installation area remain undisturbed throughout the process, including curing time for setting materials and grout.
This depends on the size and complexity of your project. We’ll provide an estimated timeline during the planning phase, and keep you updated throughout the process.
If we uncover substrate issues, moisture concerns, or other unforeseen problems, we’ll stop and consult with you right away. We’ll never proceed without your approval.
We provide cleaning and maintenance tips at project completion. Use a pH-neutral cleaner, avoid harsh chemicals, and squeegee showers daily to extend the life of your tile.
Yes. We stand behind our work with a lifetime workmanship warranty for the original homeowner. If you ever experience a tile failure related to our installation, we’ll make it right.
